Privacy Policy | Rabalais Creative

Effective Date: November 18, 2024

Welcome to Rabalais Creative ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.rabalaiscreative.com, use our services, or make payments through our online invoice system powered by Stripe.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

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1. Information We Collect

a. Personal Information
- Contact Details: Name, email address, phone number, mailing address.
- Account Information: Username, password, and other registration details.
- Payment Information: Credit/debit card details, billing address, and other payment-related information processed through Stripe.

b. Usage Data
- Technical Data: IP address, browser type, operating system, device information.
- Usage Information: Pages visited, time spent on pages, navigation paths, and other usage statistics.

c. Cookies and Tracking Technologies
- We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content.

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2. How We Use Your Information

a. To Provide and Maintain Our Services
- Deliver video production services and related support.
- Process and manage your payments securely through Stripe.

b. To Communicate with You
- Respond to inquiries, provide customer support, and send updates about our services.
- Send promotional materials, newsletters, and marketing communications (you can opt-out at any time).

c. To Improve Our Services
- Analyze usage patterns to enhance website functionality and user experience.
- Develop new products, services, features, and functionality.

d. For Security and Legal Compliance
- Protect against unauthorized access, fraud, and other security threats.
- Comply with legal obligations and enforce our policies.

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3. How We Share Your Information

a. Service Providers
- Stripe: We use Stripe to process payments. Stripe may collect and store your payment information as described in their Privacy Policy (https://stripe.com/privacy).
- Other Third Parties: We may engage third-party service providers for website hosting, data analysis, email delivery, customer service, and marketing assistance.

b. Legal Requirements
- Disclose your information if required by law, regulation, legal process, or governmental request.
- Protect our rights, privacy, safety, or property, and that of our users and others.

c. Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

d. With Your Consent
- Share information with your consent or at your direction.

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4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

- Access: Request copies of your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Restriction: Request restriction of processing your data.
- Portability: Request transfer of your data to another service.
- Opt-Out: Opt-out of marketing communications.

To exercise these rights, please contact us using the information provided below.

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7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

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8. International Transfers

Your information may be transferred to and processed in countries outside your residence, which may have different data protection laws. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

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9. Cookies and Similar Technologies

We use cookies and similar technologies to:

- Recognize you when you return to our website.
- Understand how you use our website.
- Personalize your experience.
- Facilitate secure transactions.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Rabalais Creative
102 Rainbow Dr. #151
Livingston, TX 77399
Email: david@rabalaiscreative.com
Phone: (512) 971-5996

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Disclaimer: This Privacy Policy is provided as a general guideline and may not cover all legal requirements applicable to your specific situation or jurisdiction. It is recommended to consult with a legal professional to ensure full compliance with all relevant laws and regulations.